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Return and Shipping

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. So please take your time in selecting your purchases and feel free to reach out to us with any questions.

HOW WILL I RECEIVE MY STORE CREDIT? Expect an emailed E-Gift card within 3 business days of the delivery of your Return at our warehouse. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You are not credited back shipping. Thank you for your patience!

ADDITIONAL RETURN DETAILS:

We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
We DO NOT send return labels, so you can send the item back however you prefer.
Merchandise must be returned within 14 days from the receive date.
Merchandise must be unwashed and unworn with all the packaging intact.
Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email.
Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
We do not hold items for returns or exchanges.
Please allow 3 business days for return processing.
Once your return is processed, we will email you an egift card with your store credit that you can use on the website.
Preorders of backordered items may ship separately.
Any returns past the policy will not be accepted or store credited.
If the product is damaged, let us know within 24 hours of receiving.
If the product is not the correct size, let us know within 24 hours of receiving.
Any product that has been resized, damaged or otherwise altered after delivery will not be accepted.
Please do not attempt to return a package by refusing the package delivery as the tracking information on the refused package will be incomplete or potentially get lost.

WHERE DO I SEND MY RETURN TO?
Please, send an email to: leboudoir011@gmail.com
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